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Who is Collin?

Digital Transformation and Change Leader with 20+ years’ global experience enabling enterprise-wide technology adoption, organisational capability uplift, and business process optimisation across energy, education, telecommunications, and government sectors. 

 

Proven track record in leading complex ERP transformations (Oracle, SAP, Salesforce), aligning digital strategy with stakeholder needs, and embedding sustainable change. Adept in human-centered design, analytics-led decision-making, and cross-functional leadership. Prosci Certified, Six Sigma trained, and Microsoft AI Skills Fest.

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Check out the AI Site-Chat! You can ask interview-style questions about me like: Can you introduce yourself? What are your key strengths? How do you handle large-scale training projects?

Core Competencies

  • Digital Transformation Strategy

  • Organisational Learning, Learning Frameworks

  • Organisational Change Management (OCM)

  • ERP Implementation (Oracle, SAP, Salesforce)

  • Process Re-engineering & Automation

  • Data-Driven Learning Strategy

  • Stakeholder Engagement & Executive Coaching

  • Agile, Waterfall, Hybrid, ADDIE Project Delivery

  • Learning Ecosystems & LMS/CMS

  • Hypercare & Post-Go-Live Optimisation

  • Analytics Dashboards & KPIs

  • Human-Centered Design (HCD)

  • User Experience (UX)

  • Capability Uplift

  • Scalable eLearning Design

  • Instructional Design

  • Training Plans, Training Needs Analysis, Competency Frameworks

  • Generative AI, AI Assistant and Agent

Career Highlights

  • Transformed user engagement and digital adoption for UQ’s Salesforce CRM project, elevating NPS from 19% to 97% for training within one month.

  • Directed global ERP training enablement for Oracle Cloud Fusion across 70+ sites at EDL, aligning delivery with strategic transformation goals.

  • Embedded ethical and inclusive practices by aligning Telstra’s learning framework with UN Business Guidelines.

  • Delivered 120+ SAP/ERP courses under aggressive six-month timelines at Canon, ensuring operational continuity and transformation readiness.

  • Designed real-time analytics dashboards that improved leadership visibility and accelerated decision-making during major ICT initiatives.

  • Selected for high-impact SAP delivery across Australia, Philippines, and India, recognising transformation capability and cross-cultural leadership.

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